Client Experience

Helping Non-Profits Drive Meaningful Impact

We work with mission-driven organizations to optimize donor engagement and maximize fundraising results. Our data-driven strategies have helped non-profits transform their donor relationships.

Our NFP Experience

Plan International Canada (PIC)

PROBLEM

High donor and revenue attrition had forced PIC onto a hamster-wheel of increased new donor acquisition spending creating an over reliance on acquisition revenue to meet their fundraising goals.

Solution

Develop strategies with the PCI team to increase donor retention and increase the average annual revenue per donor (ARPD).

Results

Over three years by reducing its donor attrition and increasing ARPD, PCI reduced its cost-per-dollar-raised by 22% vs. the previous three years – delivering millions of dollars in additional income.

Food for the Poor Canada

PROBLEM

FFPC was using Excel spreadsheets to manage its donor lifecycle
which was inefficient, lacked automation, and limited the ability to track donor relationships effectively.

Solution

Implement a robust, scalable donor management system to:

  • Automate Administrative Tasks and Contact Management and Follow-Ups.
  • Integrate Email Campaign and Communication Tools.
  • Provide comprehensive Performance and Donor Health Reporting.
  • Execute Tax Receipts and Year-End Financial Consolidation

Results

Our solution transformed FFPC donor engagement capabilities and leverage data insights to support growth in fundraising and improve donor retention.

Our Client Experience

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